Shirish Srivastava

GS1 France Chair Professor

Information Systems and Operations Management

Dr. Shirish C. Srivastava holds the GS1 France Chair on Digital Content for Omni Channel at HEC Paris. Srivastava's research includes topics such as IT enabled Offshoring, New technologies and information systems strategy, IT in public sector (e-government), and IT enabled innovation in developing countries. His experience includes coaching senior executives on issues related to managing technology, innovation, entrepreneurship and cross-border business relationships.

srivastava@hec.fr

Shirish Srivastava

Latest articles

Information Systems

June 13th, 2024

How We Can Support the Digital Transformation of Microbusiness Owners

It can be hard for microbusinesses to undertake digital transformation initiatives. A recent study by Shirish C. Srivastava of HEC Paris, along with co...

By Shirish Srivastava

Information Systems

July 10th, 2023

How Should We Design the Next Generation of AI-Powered Chatbots?

Have you been enraged by a chatbot recently? Businesses from Starbucks to LinkedIn and Singapore Airlines to eBay are embracing AI-powered communication...

By Shirish Srivastava

man chating with a chatbot on his cell phone - thumbnail

Information Technology

March 17th, 2023

Using Innovations on Social Media for More Engagement? Be Aware of The Cultural Differences

According to Instagram, more than 500 million Instagram accounts use Stories every day, with four million businesses using Stories ads every month. But...

By Reza Alibakhshi, Shirish Srivastava

Information Systems

December 05th, 2022

Digitalization as an Enabler of Business Transformation: The Orange Case

Transformation is lauded as the best way to build competitive advantage and adapt over the long term. To succeed, it requires a culture of adaptability...

By Shirish Srivastava, Joseph Nehme

Technology and Innovation

September 08th, 2022

Actual Trust in Virtual Worlds: Opportunities and Challenges for Companies Operating in the Metaverse

We Zoom, we email, we chat in Teams… a host of online tools and apps help us connect with colleagues and customers, wherever they are in the world...

By Shirish Srivastava

Information Systems

June 15th, 2022

Even a Seemingly Stable Business Needs to Adapt to Our Rapidly Changing Digital World

No business can relax for too long, but in our digital world, it's a matter of adapt or die. And as the boom of e-commerce has revolutionized supply...

By Shirish Srivastava

business change - vignette

Information Systems

April 26th, 2021

How Governments Can Take Actions Against Fake News Propensity

The COVID-19 pandemic has touched almost all countries around the world. The crisis marks an undefined period of uncertainty and fear among citizens...

By Shirish Srivastava

mobile connectivity - mirko vitali - adobe

Information Technology

June 02nd, 2020

Managing “Technostress” for Optimal Employee Innovation Performance

Computers and connectedness are part and parcel of today's workplace, but having to adapt to increasingly advanced technology has created a specific kind...

By Shirish Srivastava

man in suit meditating in the middle of contact technologies

Information Systems

January 27th, 2020

Understanding and Improving e-Government Website Usage

Administrations invest significant time and money into the development of e-government websites. Ultimately, the reward is cost savings and greater...

By Shirish Srivastava

man angry at a computer

Information Technology

December 15th, 2009

Government vs. Technology: Trustworthiness and E-Government

While the issue of trust has often been considered with regard to online commerce, Shirish Srivastava points out that it has rarely been studied in the...

By Shirish Srivastava

e-Government touch on a keyboard

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